Managing repeat customers?

Hi everyone, when it comes to managing repeat customers on Magento, do you think CRM systems are necessary for improving retention rates? I’m new to the idea of CRM and not sure if it’s worth the investment yet, especially since Magento already has some customer tracking features.

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Permalink Reply by AleksShamles on January 6, 2025 at 1:14

When managing repeat customers, CRM systems are definitely valuable for retention strategies. Tools like Amasty simplify customer tracking when migrate products from magento to shopify . Even though Magento has built-in features, CRMs provide more advanced segmentation and automation for personalized engagement. They’re worth the investment for creating better loyalty programs and improving overall customer retention rates.